The business
Our client is a multibillion-dollar global manufacturer of heavy machinery. Its equipment runs in airports, railway stations and other busy public places around the world. Its mission is to keep every machine running safely and to give the people who rely on it a world-class experience.
The goal
Modern systems for mission-critical work
Global applications that scale
Applications that serve every region and grow with the business.
One home for data
Equipment, service and supply chain data together in one data hub.
Always-on service
Systems that support equipment in places where uptime matters most, like airports and railway stations.
Ready for AI
A foundation that lets AI support field teams and planners.
The solution
How we work together
The client's digital transformation group leads the program. Parkar works alongside it as a strategic partner, with teams aligned to its goals and roadmap.
- ApplicationsModernized
- Data hubAzure and Databricks
- AI use casesNext
- Modernized global applications
- Core applications updated to serve teams and customers across regions.
- A data hub on Azure and Databricks
- Equipment, service and supply chain data brought together and kept current.
- Support for mission-critical sites
- Applications and data that support equipment in airports, railway stations and other busy public places.
- A strategic partnership
- Two years working alongside the digital transformation group, with the program continuing.
Results
The outcomes
Applications modernized
Core applications serve teams and customers across regions.
Data hub
Equipment, service and supply chain data in one place on Azure and Databricks.
Mission-critical support
Systems ready for equipment in airports and railway stations.
AI use cases ready
Equipment maintenance and parts ordering can build on the data hub.
What it makes possible
AI for service and supply chain
With equipment and supply chain data in one place, AI agents can support field and supply chain teams next. People approve each action.
Equipment maintenance
Spot equipment that needs attention early, from sensor and service data, and plan the visit before a breakdown.
Parts ordering
Order the right spare parts at the right time, from maintenance plans and stock levels.